X-services - eXtended avatar-services with integrated human – driven knowledge management – a new service galaxy
نویسندگان
چکیده
Based on four case studies, a new concept of “X-services” eXtended avatar-services with integrated community driven knowledge management is introduced. The concept is demonstrated with a demonstrator eMe-x applied with a SME shopping mall and the e-service cuponline.se The basic idea is that the brokerage and filtering functions are augmented to a solution where the clients/users themselves can create, test and share the service profiles by controlling the avatar-
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